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FAQ Common questions

If you have any questions please contact us.

Frequently Asked Questions

Most frequent questions and answers

How much does the milk cost?

0.5L fresh cow’s milk costs Rs.40. We have multiple flexi subscription plans, please check our here https://shop.kabilaifarm.com/

How long does the milk last?

The milk will last for quite some time. However, it is important to note that it’s a Fresh milk, may spoil if it is not properly refrigerated. Therefore, it is recommended to keep refrigerated (4degree). Thanks for asking!

Delivery Charges

Free Delivery

Refund Policy?

  • If there is any issue reported, like milk packet damages, leakage reported, delivery missed, or any other issues requested to inform us on the same day itself, so that we will proceed for refund, and if can’t be adjusted on month End.
  • Will ensure that milk will be delivered without any issue, we will check multiple testes, so there is no refund for spoilage. How ever if it’s reported for multiple customers, we will proceed for refund.
  • If there is any changes in Subscription, please inform to our office no 9962411211 or you can use our mobile app to pause/resume the subscription.
  • Please inform us 09.30 PM about your subscription changes.
  •  Please don’t inform to Delivery person about your subscription changes, and it can’t be adjusted on bill at any cost.

Can I use mobile application to make the changes?

You can use our Mobile application for your convenient orders, and make
sure done any changes before 09.00 PM.

Is this Raw Milk?

Yes. We only sell raw, unprocessed milk as it is milked from cow.

What is the cut off time to inform the changes?

Please inform your changes by before 09.00 PM.

Whom I should inform the changes?

Is the any changes in your subscription, Please inform to Customer care no’s No. Through Just WhatsApp. (Don’t inform to Delivery team)

What is A2 milk?

Milk comprises of 8g of protein per 8 ounces glass. Milk protein contains two major components such as casein and whey. Casein is the major contributor of milk protein and 𝜷-casein is the primary protein source that produces A1 and A2 variations in milk. A1 and A2 milk differs in the chemical structure of amino acids. A2 milk is the original milk that resists lactose intolerance and is produced by desi cows. 

Why should we drink A2 milk?

Milk is a beverage that can never be denied by humans with high nutritional value. A2 milk is rich in nutrients and it prevents from osteoporosis, acid refluxes, eyesight disorders, and other major nutrient deficiency disorders. The reason behind the preference of A2 milk is it can be consumed even by lactose intolerance people. 

Where do you buy A2 milk from?

Organic A2 milk can be bought from tribal dairy farms or online portal that delivers purest A2 milk without any adulteration at your doorstep within specified period of milking. Remember, the milk must be delivered at your doorstep within 8 hours of milking!

Which cows produce A2 milk in India?

Indian cow’s are of vast varieties and covers around 26 breeds. Out of which Tharparkar, Sindhi, Sahiwal, Gir, Kangeyam, Brahman produces rich A2 milk to the most. 

Why is A2 milk so expensive?

A2 milk producing cows are broadly available only certain countries like India, South Africa. These cattles require fresh feeds and gazing farms to produce nutritious milk. Moreover, as the demand for A2 milk is more than supply, it becomes expensive in certain regions.

Who should drink A2 milk?

No limits! Everyone can consume A2 milk despite their age. The only thing that makes lactose intolerance people happy is they can do join the crew. Yes! A2 milk can be consumed by all people despite the lactose intolerance. 

What are the benefits of pure desi ghee?

Pure desi ghee has enormous benefits to shower on our body. It helps in clogged nose, gut health in particular for babies, heart risks, skin rashes, lip cracks, and much more. This is a good source of fat for vegetarians. 

What's the color of pure ghee?

Usually in pale yellow or golden color. If the ghee melts immediately in heated pan and turns brownish its of pure form. If you are ready to test the purest ghee in store, take a teaspoon and place them on your palm, it must melt by itself with your body temperature. 

Does pure ghee contain trans fat?

Pure ghee does not contain transfatty acids. Vegetable ghee used in some restaurants and other unofficial sellers contain these trans fats which is bad for health. Pure ghee is just a clarified butter!

Can pure desi ghee be used for daily cooking?

Ghee is a better choice for every day cooking than refined oils. This does not contain trans fat and boosts immunity in all age-groups. When cooked in high-flame, this is the best kind of cooking oil you can use!

The milk I received was spoilt. What do I do?

As it’s the raw milk, it is more prone to spoilage due to absence of preservatives. We still make sure to give the milk packed in an ice insulated boxes so that the purity does not get ruined off. 

But, in case if you miss to boil it immediately right after its arrival or refrigerate it, there are high possibilities of spoilage which is the mere nature of the milk. So, in this case, we don’t offer any reimbursement or compensation. 

In case if there are lot of complaints on a same day which should be due to the summer heat, the claim for refund would be accepted and Same will be adjusted on upcoming Bill.

Why is our milk the best Milk in the market?

We say it’s the best because, we don’t aggregate the milk rather we produce it ourselves. We take enough control over the process so that a good milk is processed. Right from taking a good care of the cows to the safest delivery of the milk, we put immense amount of effort.

Also, our milk is so pure as it does not have any preservatives and adulterants. We say that because, we don’t add any chemicals in the fodder for cows and they are just fed with farm grown foods.

We also make sure to be completely hygienic and hence the packing process of the milk is completely mechanized. Purest form of milk is possible with happy cows. Hence, we make them to roam and bask in sun and also rest in good sheds in their own time.

May be this seems dramatic. But when you try a glass of our milk, you feel the purity and realize these facts.